We don’t believe Fitbit is going to allow its flagship fitness tracker to endure much more bad press, and a software fix is likely in the pipeline. However, all that is only good if it works properly.
You only need to read our full Fitbit Charge 5 review to know it’s a great, feature-stuffed fitness tracker with lots of useful tracking and access to Fitbit’s impressive health and fitness ecosystem. There’s no denying, as we said above, that the Charge 5 is a splendid device. If the problem was more widespread, we would have heard much more about it before now. It appears to be only a relatively small percentage of Charge 5 devices that are affected by this issue. Analysis: Is the Fitbit Charge 5 still worth your money? TechRadar has reached out to Fitbit for comment. A Fitbit forum moderator recently revealed that Fitbit is aware of the problem and a fix is in the works, although no further details on the fix are divulged. For many users, however, rebooting the device seems to fix the problem, although it does delete your health data for the day.
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